Supreme Dumplings / Store Manager Daily

Honolulu 店长日报

数据窗口:西海岸时间 2026-06-23 00:00-24:00。重点用于店长当天跟进。

新增评论5Google 新增评论15Yelp 新增内容1Instagram 新增视频2TikTok

今日处理重点

员工提及

服务员(3 次):评论提到服务员,服务体验正向;服务员表现很好,尽管系统还在调整中。证据:“i literally never leave reviews but my amazing server kim who extended such kidness and exuded joy in her mer...” / “Our server did a great job with systems that are still hammering out the issues.”

Kim:服务员Kim的热情好客让体验更好。证据:“our amazing waitress, Kim her hospitality was exceptional and made the experience even better”

低星/需回复评论

C
Clinton I.
2026/06/23 Needs response
Honolulu

Too busy. Only allowing people with reservations. Attempted to call but the phone number was not being answered or was being hung up.

Yelp page
C
Clinton I.
2026/06/23 Needs response
Honolulu

Too busy. Only allowing people with reservations. Attempted to call but the phone number was not being answered or was being hung up.

Yelp page

主要反馈与建议

主要反馈点

食物:3 次;例:“提到食物品质”

等待:1 次;例:“店铺过于繁忙,仅接受有预约的顾客。”

店长建议动作

  • 当天有低星评论,建议店长当天完成平台回复,并记录事实情况。
  • 对被点名表扬的员工做即时正向反馈,可以在班前/班后会点名表扬。
  • 等待/预约相关反馈:确认前台是否主动说明等待时间、预约状态和可选座位。
  • 食物相关反馈:把具体菜品反馈同步给厨房,优先检查被提到的菜品稳定性。

Google 新增评论

Rafael Sanchez
★★★★★ 2026/06/23
Honolulu

10/10! It feels and tastes the same as the locations in Washington. I honestly prefer Supreme Dumplings than the overrated one (DTF.) Must try Tan Tan Noodles, Black Truffle Fried Rice, and of course Xiao Long Bao.

Original review
Myah pupilis
★★★★★ 2026/06/23
Honolulu

i literally never leave reviews but my amazing server kim who extended such kidness and exuded joy in her mere tone evoked a new urge from me. Thank you Kim, for making my dumpling experience so lovely.

Original review
Sang “JohnLee” Moon
★★★★★ 2026/06/23
Honolulu

Today I got to try the dumplings and they were incredible, very tasty. Also, the service was very friendly, attentive & helpful.

Original review
Cori Sparks
★★★★☆ 2026/06/23
Honolulu

Our server did a great job with systems that are still hammering out the issues. Food was good, full menu isn't available yet. We'll be back in a few weeks to try more when the chaos dies down!

Original review
Shi
★★★★★ 2026/06/23
Honolulu

该用户只留下了星级评分。

Original review

Yelp 新增评论

Nicolas B.
2026/06/23
Honolulu

Very fast service, delicious food, and a great atmosphere. The lighting is very comfortable and the space feels really clean and inviting. We tried most of the menu and our favorite items were the pork xiaolongbao, the pork chop, and the beef roll. These items tasted similar to what we've had in Taiwan and they were prepared and presented pleasantly.

Yelp page
N
Noey N.
2026/06/23
Honolulu

Hands down some of the best Xiao Long Bao I've had. The wrapper was delicate yet structurally sound--none of them broke when I picked them up with my chopsticks. The pork filling was incredibly savory, and there was a generous amount of rich, flavorful broth inside. Be careful when taking your first bite, as the soup is piping hot!

Yelp page
C
Clinton I.
2026/06/23 Needs response
Honolulu

Too busy. Only allowing people with reservations. Attempted to call but the phone number was not being answered or was being hung up.

Yelp page
Nicolas B.
2026/06/23
Honolulu

Very fast service, delicious food, and a great atmosphere. The lighting is very comfortable and the space feels really clean and inviting. We tried most of the menu and our favorite items were the pork xiaolongbao, the pork chop, and the beef roll. These items tasted similar to what we've had in Taiwan and they were prepared and presented pleasantly.

Yelp page
R
Rafael S.
2026/06/23
Honolulu

The first time we had Supreme Dumplings in Kirkland, my friends and I had the same thought - it was better than the other one (DTF). I was shocked and excited after finding out that they're opening a location here in Hawaii. With high expectations, I'm happy to say that they really did bring Supreme Dumplings flavor and vibe to Hawaii. Must try the Tantan Noodles, Black Truffle Fried Rice and of course XLB. Service was great, maybe even better than the ones in Washington. I guess you could say that it's the spirit of aloha. Very excited to come back for more

Yelp page
Alyzza Joyce A.
2026/06/23
Honolulu

First time trying this place in Washington and fell in love with the food and we kept going back. Glad to finally have it here in Hawaii. So we had to make a reservation! And of course food was great. Service was great as well. The ambience reminds me of the mainland location. It's beautifully designed. Overall 10/10! These are our faves and usual orders. MUST TRY! TAN TAN NOODLES PORK CHOP FRIED RICE The famous XIAO LONG BAO (pork, shrimp, or truffle, and chocolate)

Yelp page
Jennifer A.
2026/06/23
Honolulu

First time visiting a Suprene Dumpling location. Overall, good was yummy. Served was the best! Pork dumplings was good Chicken dumplings was okay Garlic beans was a little overcooked The best was their honey walnut shrimp! One of the best I had! 10/10!!! They were out of quite a few of their menu items we wanted to try. But we'll definitely be back to try their desserts and have more of their honey walnut shrimp!

Yelp page
Masato I.
2026/06/23
Honolulu

Great XLB lunch experience during the Ala Moana soft opening. Modern and bright interior - no resemblance of the former Wahlburgers. Standouts were the Spicy Szechuan XLB and Pan-fried XLB.

Yelp page
Masato I.
2026/06/23
Honolulu

Great XLB lunch experience during the Ala Moana soft opening. Modern and bright interior - no resemblance of the former Wahlburgers. Standouts were the Spicy Szechuan XLB and Pan-fried XLB.

Yelp page
N
Noey N.
2026/06/23
Honolulu

Hands down some of the best Xiao Long Bao I've had. The wrapper was delicate yet structurally sound--none of them broke when I picked them up with my chopsticks. The pork filling was incredibly savory, and there was a generous amount of rich, flavorful broth inside. Be careful when taking your first bite, as the soup is piping hot!

Yelp page
C
Clinton I.
2026/06/23 Needs response
Honolulu

Too busy. Only allowing people with reservations. Attempted to call but the phone number was not being answered or was being hung up.

Yelp page
Jennifer A.
2026/06/23
Honolulu

First time visiting a Suprene Dumpling location. Overall, good was yummy. Served was the best! Pork dumplings was good Chicken dumplings was okay Garlic beans was a little overcooked The best was their honey walnut shrimp! One of the best I had! 10/10!!! They were out of quite a few of their menu items we wanted to try. But we'll definitely be back to try their desserts and have more of their honey walnut shrimp!

Yelp page
R
Rafael S.
2026/06/23
Honolulu

The first time we had Supreme Dumplings in Kirkland, my friends and I had the same thought - it was better than the other one (DTF). I was shocked and excited after finding out that they're opening a location here in Hawaii. With high expectations, I'm happy to say that they really did bring Supreme Dumplings flavor and vibe to Hawaii. Must try the Tantan Noodles, Black Truffle Fried Rice and of course XLB. Service was great, maybe even better than the ones in Washington. I guess you could say that it's the spirit of aloha. Very excited to come back for more

Yelp page
Alyzza Joyce A.
2026/06/23
Honolulu

First time trying this place in Washington and fell in love with the food and we kept going back. Glad to finally have it here in Hawaii. So we had to make a reservation! And of course food was great. Service was great as well. The ambience reminds me of the mainland location. It's beautifully designed. Overall 10/10! These are our faves and usual orders. MUST TRY! TAN TAN NOODLES PORK CHOP FRIED RICE The famous XIAO LONG BAO (pork, shrimp, or truffle, and chocolate)

Yelp page
K
Kaila M.
2026/06/23
Honolulu

Definitely get the Signature XLB so you can try the full assortment. The matcha was incredibly creamy as well. Extra shoutout to our amazing waitress, Kim her hospitality was exceptional and made the experience even better!

Yelp page

Instagram / TikTok 新动态