Supreme Dumplings / Store Manager Daily

Honolulu 店长日报

数据窗口:西海岸时间 2026-06-25 00:00-24:00。重点用于店长当天跟进。

新增评论1Google 新增评论12Yelp 新增内容1Instagram 新增视频2TikTok

今日处理重点

员工提及

前台(5 次):提到前台服务员友好且细心;提到服务员友好且细心。证据:“how friendly and attentive the entire staff is, from the host” / “how friendly and attentive the entire staff is, from the host, waitstaff”

员工(2 次):工作人员表现出色,服务态度很好;评论提到员工,服务体验中性。证据:“the staff was outstanding” / “the staff was outstanding, but the XLB was definitely a big step down from din tai fung and paradise dynasty.”

Alice:Alice作为服务员表现友好且细心,令顾客感到受欢迎。证据:“The Alice was friendly, attentive, and made us feel welcomed throughout the meal.”

低星/需回复评论

david
★★☆☆☆ 2026/06/25 Needs response
Honolulu

i was underwhelmed by the experience. the staff was outstanding, but the XLB was definitely a big step down from din tai fung and paradise dynasty. the pleats on the XLB were so sloppy and it looks like they were just lazily tossed into the steamer basket without any care. nothing like what i saw in all the IG stories. the wrappers also didn’t have that magical texture like DTF. hopefully they can tighten up their operations. i still have hope HI can get a legit XLB joint!

Original review
Colleen V.
2026/06/25 Needs response
Honolulu

Everything tucked no take out no walkins.. website wants you to join a membership that charges 39.99$ a year if you don't remember ti cancell it with in 3 days..... BULL SHIT!!! Marketing set this is up.... not eating at a place that requires you to buy a year membership before getting a seat

Yelp page
Colleen V.
2026/06/25 Needs response
Honolulu

Everything tucked no take out no walkins.. website wants you to join a membership that charges 39.99$ a year if you don't remember ti cancell it with in 3 days..... BULL SHIT!!! Marketing set this is up.... not eating at a place that requires you to buy a year membership before getting a seat

Yelp page

主要反馈与建议

主要反馈点

食物:1 次;例:“食物评价有正有负,合并为 mixed 供统计使用。”

店长建议动作

  • 当天有低星评论,建议店长当天完成平台回复,并记录事实情况。
  • 对被点名表扬的员工做即时正向反馈,可以在班前/班后会点名表扬。
  • 食物相关反馈:把具体菜品反馈同步给厨房,优先检查被提到的菜品稳定性。

Google 新增评论

david
★★☆☆☆ 2026/06/25 Needs response
Honolulu

i was underwhelmed by the experience. the staff was outstanding, but the XLB was definitely a big step down from din tai fung and paradise dynasty. the pleats on the XLB were so sloppy and it looks like they were just lazily tossed into the steamer basket without any care. nothing like what i saw in all the IG stories. the wrappers also didn’t have that magical texture like DTF. hopefully they can tighten up their operations. i still have hope HI can get a legit XLB joint!

Original review

Yelp 新增评论

Keiyin L.
2026/06/25
Honolulu

Visited Supreme Dumpling recently and had a decent experience overall. The food was good, though some dishes stood out more than others. While the pricing is on the higher side, the overall dining experience was still enjoyable. The service was definitely a highlight. The Alice was friendly, attentive, and made us feel welcomed throughout the meal. They checked in regularly and provided great service. Overall, a pleasant experience with excellent service. Worth trying if you're in the area.

Yelp page
F
Faith H.
2026/06/25
Honolulu

Food is extremely delicious ... dumplings, fried rice, shrimp. The food was served fast and the service is amazing.

Yelp page
Madeline G.
2026/06/25
Honolulu

I want to try what's in their menu coz I'm an avid fan of chinese and Taiwanese cuisine

Yelp page
S
Sherri A.
2026/06/25
Honolulu

Not impressed take out not good. They need to work out kinks. Understandable. Food was meh

Yelp page
Colleen V.
2026/06/25 Needs response
Honolulu

Everything tucked no take out no walkins.. website wants you to join a membership that charges 39.99$ a year if you don't remember ti cancell it with in 3 days..... BULL SHIT!!! Marketing set this is up.... not eating at a place that requires you to buy a year membership before getting a seat

Yelp page
F
Faith H.
2026/06/25
Honolulu

Food is extremely delicious ... dumplings, fried rice, shrimp. The food was served fast and the service is amazing.

Yelp page
Colleen V.
2026/06/25 Needs response
Honolulu

Everything tucked no take out no walkins.. website wants you to join a membership that charges 39.99$ a year if you don't remember ti cancell it with in 3 days..... BULL SHIT!!! Marketing set this is up.... not eating at a place that requires you to buy a year membership before getting a seat

Yelp page
Madeline G.
2026/06/25
Honolulu

I want to try what's in their menu coz I'm an avid fan of chinese and Taiwanese cuisine

Yelp page
S
Sherri A.
2026/06/25
Honolulu

Not impressed take out not good. They need to work out kinks. Understandable. Food was meh

Yelp page
T
Trevor S.
2026/06/25
Honolulu

First I would like to mention how friendly and attentive the entire staff is, from the host, waitstaff and food runners. I tried the sampler and pork chop fried rice and both were excellent. Definitely want to come back to try more items.

Yelp page
Keiyin L.
2026/06/25
Honolulu

Visited Supreme Dumpling recently and had a decent experience overall. The food was good, though some dishes stood out more than others. While the pricing is on the higher side, the overall dining experience was still enjoyable. The service was definitely a highlight. The Alice was friendly, attentive, and made us feel welcomed throughout the meal. They checked in regularly and provided great service. Overall, a pleasant experience with excellent service. Worth trying if you're in the area.

Yelp page
T
Trevor S.
2026/06/25
Honolulu

First I would like to mention how friendly and attentive the entire staff is, from the host, waitstaff and food runners. I tried the sampler and pork chop fried rice and both were excellent. Definitely want to come back to try more items.

Yelp page

Instagram / TikTok 新动态