服务员（7 次）：评论提到服务员，服务体验中性；评论提到服务员，服务体验中性。证据：“No one had greeted us or dropped off any drinks to our table for 20 minutes, so we had to wave down a food ru...” / “About 5-10 minutes later our server greeted us and asked us if we had any questions about the menu.”
员工（2 次）：评论提到员工，服务体验中性；评论提到员工，服务体验中性。证据：“The staff told me flat out: "No, reservation only."” / “The staff told them that if they could wait about 10-15 minutes, they could squeeze them in.”
前台：评论提到接待人员，服务体验中性。证据：“When we entered the restaurant, the host told us it was no where to be found.”
需关注
服务员（2 次）：服务员迟迟未出现，后才问菜单问题，服务态度一般；评论提到服务员，服务体验负面。证据：“our server greeted us and asked us if we had any questions about the menu” / “Waited 30-45 minutes to be recognized by a waitress.”
前台：前台告知预订信息无法找到，导致顾客困扰。证据：“the host told us it was no where to be found”
经理：经理看起来情绪不好，影响用餐氛围。证据：“the manager looked seemingly upset about this”
低星/需回复评论
N
Natalie P.
★★★★★2026/06/28Needs response
Honolulu
My wife and I made a reservation for 10:15pm. When we entered the restaurant, the host told us it was no where to be found. We showed her the texts that yelp had sent us confirming this reservation, but whenever we tried opening the link, it didn't show a confirmation. (Wondering if anyone else had this issue?) Luckily we were still seated. No one had greeted us or dropped off any drinks to our table for 20 minutes, so we had to wave down a food runner and ask where our server was. About 5-10 minutes later our server greeted us and asked us if we had any questions about the menu. We ordered the assortment XLB and cucumber salad. We tried to order the wonton/shrimp soup, but then he told us that they ran out of...
My wife and I made a reservation for 10:15pm. When we entered the restaurant, the host told us it was no where to be found. We showed her the texts that yelp had sent us confirming this reservation, but whenever we tried opening the link, it didn't show a confirmation. (Wondering if anyone else had this issue?) Luckily we were still seated.
No one had greeted us or dropped off any drinks to our table for 20 minutes, so we had to wave down a food runner and ask where our server was. About 5-10 minutes later our server greeted us and asked us if we had any questions about the menu.
We ordered the assortment XLB and cucumber salad. We tried to order the wonton/shrimp soup, but then he told us that they ran out of wontons/fried xlb for the night. This was understandable, but if any food items had run out, it would've been helpful to mention that first.
The wait for our food wasn't too bad. The cucumber salad was a little salty and the cucumbers itself lacked volume (in my opinion). It kinda just fell flat for me & taste like how they look. 4/10
The assortment XLB was decent. No one told us the flavors of each dumpling so we didn't know what to expect. I wasn't a huge fan of the wagyu/truffle dumplings. The chicken, pork, and spicy dumplings were okay. 6/10
The dessert was lowkey the star of the show. The chocolate xlb were very rich and warm, although it was a little too much chocolate for my liking, it was otherwise good. 7/10
The Onyx Golden Lava Custard Bun was absolutely decadent. It had the texture of a manapua bun with a custard filling that wasnt too sweet. 8/10
Through out dinner we heard people dropping/breaking dishes and the manager looked seemingly upset about this. Our server also barely checked on us while we were dining.
Overall the quality of the food is there but just may not be my cup of tea. The service was shitty but being that this place just opened up, I'm sure they're still figuring out their flow. Unfortunately overhyped and a little mediocre.
Ambiance: 7/10
Food: 5/10
Service: 2/10
Yelp page
H B.
★★★★★2026/06/28Needs response
Honolulu
Phenomenal place if you enjoy hearing dishes being cracked and dropped near by. Waited 30-45 minutes to be recognized by a waitress. If you're a foodie this place will not impress you with their dumplings.
Me and my wife had much better quality in San Francisco, and or a hole in wall restaurant in Hawaii. Dishes were basic -- definitely aesthetic over quality.
I visited Supreme Dumpling around noon today and asked the front desk about walk-in availability. I'd already scanned the QR code and saw that the only reservation slot shown was at 9:45 PM, so I asked if there was any chance to walk in - I made it clear I didn't mind waiting. The staff told me flat out: "No, reservation only." But here's the thing - I didn't leave right away. I stood near the entrance and watched as another person walked up to the same front desk, also without a reservation. And guess what? The staff told them that if they could wait about 10-15 minutes, they could squeeze them in. I was shocked. I asked my partner to go ask separately, just to see if we'd get a different answer - and again, ...
I visited Supreme Dumpling around noon today and asked the front desk about walk-in availability. I'd already scanned the QR code and saw that the only reservation slot shown was at 9:45 PM, so I asked if there was any chance to walk in - I made it clear I didn't mind waiting.
The staff told me flat out: "No, reservation only."
But here's the thing - I didn't leave right away. I stood near the entrance and watched as another person walked up to the same front desk, also without a reservation. And guess what? The staff told them that if they could wait about 10-15 minutes, they could squeeze them in.
I was shocked. I asked my partner to go ask separately, just to see if we'd get a different answer - and again, we were told "no."
So why did that other person get a different response? Are they hand-picking who gets to eat there based on appearance? This is absolutely disgusting behavior. I've never felt so disrespected at a restaurant before. Either have a clear policy or don't - but don't lie to some customers while secretly accommodating others.
Never coming back, and I suggest you think twice before going.
Yelp page
主要反馈与建议
主要反馈点
等待：3 次；例：“提到等待、预约或入座问题”
服务：2 次；例：“服务员用餐期间几乎不来关注顾客”
食物：1 次；例：“食物评价有正有负，合并为 mixed 供统计使用。”
价格：1 次；例：“提到价格或性价比”
店长建议动作
当天有低星评论，建议店长当天完成平台回复，并记录事实情况。
对被点名表扬的员工做即时正向反馈，可以在班前/班后会点名表扬。
对被点名的负向员工反馈先内部核实，不建议直接归责，先确认当班情况和服务流程。
等待/预约相关反馈：确认前台是否主动说明等待时间、预约状态和可选座位。
份量/价格感知相关反馈：检查出品份量是否稳定，必要时让服务员对高价或特色菜做更清楚说明。
服务相关反馈：提醒服务员做桌边回访，尤其是上菜后和客人等待时。
食物相关反馈：把具体菜品反馈同步给厨房，优先检查被提到的菜品稳定性。
Google 新增评论
无新增 Google 评论。
Yelp 新增评论
N
Natalie P.
★★★★★2026/06/28Needs response
Honolulu
My wife and I made a reservation for 10:15pm. When we entered the restaurant, the host told us it was no where to be found. We showed her the texts that yelp had sent us confirming this reservation, but whenever we tried opening the link, it didn't show a confirmation. (Wondering if anyone else had this issue?) Luckily we were still seated. No one had greeted us or dropped off any drinks to our table for 20 minutes, so we had to wave down a food runner and ask where our server was. About 5-10 minutes later our server greeted us and asked us if we had any questions about the menu. We ordered the assortment XLB and cucumber salad. We tried to order the wonton/shrimp soup, but then he told us that they ran out of...
My wife and I made a reservation for 10:15pm. When we entered the restaurant, the host told us it was no where to be found. We showed her the texts that yelp had sent us confirming this reservation, but whenever we tried opening the link, it didn't show a confirmation. (Wondering if anyone else had this issue?) Luckily we were still seated.
No one had greeted us or dropped off any drinks to our table for 20 minutes, so we had to wave down a food runner and ask where our server was. About 5-10 minutes later our server greeted us and asked us if we had any questions about the menu.
We ordered the assortment XLB and cucumber salad. We tried to order the wonton/shrimp soup, but then he told us that they ran out of wontons/fried xlb for the night. This was understandable, but if any food items had run out, it would've been helpful to mention that first.
The wait for our food wasn't too bad. The cucumber salad was a little salty and the cucumbers itself lacked volume (in my opinion). It kinda just fell flat for me & taste like how they look. 4/10
The assortment XLB was decent. No one told us the flavors of each dumpling so we didn't know what to expect. I wasn't a huge fan of the wagyu/truffle dumplings. The chicken, pork, and spicy dumplings were okay. 6/10
The dessert was lowkey the star of the show. The chocolate xlb were very rich and warm, although it was a little too much chocolate for my liking, it was otherwise good. 7/10
The Onyx Golden Lava Custard Bun was absolutely decadent. It had the texture of a manapua bun with a custard filling that wasnt too sweet. 8/10
Through out dinner we heard people dropping/breaking dishes and the manager looked seemingly upset about this. Our server also barely checked on us while we were dining.
Overall the quality of the food is there but just may not be my cup of tea. The service was shitty but being that this place just opened up, I'm sure they're still figuring out their flow. Unfortunately overhyped and a little mediocre.
Ambiance: 7/10
Food: 5/10
Service: 2/10
Yelp page
Jia L.
★★★★★2026/06/28
Honolulu
The xiao long bao came out fresh and hot without the skins breaking and a good amount of soup inside each one! We got the Assortment to try each flavor BUT later realized it does not include the pork one, so if you do this option then you will need to order Pork Xiao Long Bao separately. The Matcha Lava Xiao Long Bao is very sweet similar to eating hot melted matcha ice cream out of a xiao long bao. If you haven't tried it then it doesn't hurt to try, but it was just too sweet for me. Service was excellent with our server who checked that we were doing ok throughout our dining and the food came out at a pretty decent speed The entire place was relaxing and not too loud. The lights were hella fancy and seating ...
The xiao long bao came out fresh and hot without the skins breaking and a good amount of soup inside each one! We got the Assortment to try each flavor BUT later realized it does not include the pork one, so if you do this option then you will need to order Pork Xiao Long Bao separately. The Matcha Lava Xiao Long Bao is very sweet similar to eating hot melted matcha ice cream out of a xiao long bao. If you haven't tried it then it doesn't hurt to try, but it was just too sweet for me.
Service was excellent with our server who checked that we were doing ok throughout our dining and the food came out at a pretty decent speed
The entire place was relaxing and not too loud. The lights were hella fancy and seating was nice too. For reservations, they didn't allow booking more than 4 people though. Not sure if that will change after soft opening.
Parking is easy. It's at Alamoana Shopping Center with a parking structure right in front of it.
Price for each is basically $2 per xiao long bao
Yelp page
Kahea K.
★★★★★2026/06/28
Honolulu
As a local, I'm honestly not a fan about a lot of the eateries that have been opening. So, when I heard we were having a dumpling restaurant I was excited! Din tai fung is a family favorite of ours in Disneyland so we were definitely happy to have something similar! We made a reservation and were seated in about 5 mins. Our server was very polite and gave us recommendations on what to try. We tried a lot so I can't name them all but we enjoyed every dish. We will definitely be returning customers here :)
Phenomenal place if you enjoy hearing dishes being cracked and dropped near by. Waited 30-45 minutes to be recognized by a waitress. If you're a foodie this place will not impress you with their dumplings.
Me and my wife had much better quality in San Francisco, and or a hole in wall restaurant in Hawaii. Dishes were basic -- definitely aesthetic over quality.
At the front door it said reservations only, but we went to ask the front desk and they actually had space at the bar so immediately we got seated. The food tasted good, the server was great! The ambience was great! I'd come back again!!
I visited Supreme Dumpling around noon today and asked the front desk about walk-in availability. I'd already scanned the QR code and saw that the only reservation slot shown was at 9:45 PM, so I asked if there was any chance to walk in - I made it clear I didn't mind waiting. The staff told me flat out: "No, reservation only." But here's the thing - I didn't leave right away. I stood near the entrance and watched as another person walked up to the same front desk, also without a reservation. And guess what? The staff told them that if they could wait about 10-15 minutes, they could squeeze them in. I was shocked. I asked my partner to go ask separately, just to see if we'd get a different answer - and again, ...
I visited Supreme Dumpling around noon today and asked the front desk about walk-in availability. I'd already scanned the QR code and saw that the only reservation slot shown was at 9:45 PM, so I asked if there was any chance to walk in - I made it clear I didn't mind waiting.
The staff told me flat out: "No, reservation only."
But here's the thing - I didn't leave right away. I stood near the entrance and watched as another person walked up to the same front desk, also without a reservation. And guess what? The staff told them that if they could wait about 10-15 minutes, they could squeeze them in.
I was shocked. I asked my partner to go ask separately, just to see if we'd get a different answer - and again, we were told "no."
So why did that other person get a different response? Are they hand-picking who gets to eat there based on appearance? This is absolutely disgusting behavior. I've never felt so disrespected at a restaurant before. Either have a clear policy or don't - but don't lie to some customers while secretly accommodating others.
Never coming back, and I suggest you think twice before going.
Yelp page
Greg T.
★★★★★2026/06/28
Honolulu
Does Supreme Dumplings reign supreme in the battle for xiaolongbao supremacy? As of the restaurant's soft opening, not quite. But it's still a worthwhile visit to satisfy your xiaolongbao fix in Honolulu. It's hard not to compare Supreme Dumplings to Din Tai Fung. Their menus offer similar dishes, from soup dumplings and noodle soups to fried rice and vegetables at moderate-to-high prices. (As someone with a food allergy, I appreciated the clear labeling of problematic ingredients on Supreme Dumplings' print and online menu.) Their interiors are clean, modern, and trendy with an emphasis on wood paneling. And their service is equally good, with friendly waiters and prompt delivery of food. The quality of the f...
Does Supreme Dumplings reign supreme in the battle for xiaolongbao supremacy? As of the restaurant's soft opening, not quite. But it's still a worthwhile visit to satisfy your xiaolongbao fix in Honolulu.
It's hard not to compare Supreme Dumplings to Din Tai Fung. Their menus offer similar dishes, from soup dumplings and noodle soups to fried rice and vegetables at moderate-to-high prices. (As someone with a food allergy, I appreciated the clear labeling of problematic ingredients on Supreme Dumplings' print and online menu.) Their interiors are clean, modern, and trendy with an emphasis on wood paneling. And their service is equally good, with friendly waiters and prompt delivery of food.
The quality of the food, however, is where the two restaurants diverge. Specifically, I found Supreme Dumpling's signature dish--xiaolongbao--overcooked and one note. Because the dumplings had been overcooked, the wrapper was thick and mushy, falling apart as we attempted to pick each dumpling up with chopsticks. This was definitely not comparable to the thin, delicate, and chewy texture of Din Tai Fung's comparable offerings. We weren't able to try the pork and/or shrimp xiaolongbao since the restaurant had already sold out of those varieties, but the Chicken Xiaolongbao (6 for $12) lacked depth of flavor in the filling (i.e. needed more seasoning). Conversely, the Szechuan Spicy Pork Xiaolongbao (6 for $12) were definitely not mild, and the spice dominated our palate. Despite their flaws, the soup dumplings somewhat satisfied our cravings.
Although we were largely unimpressed with the xiaolongbao, we were pleased with the Pork Chop Fried Rice ($19), Mini Pan-fried Pork Dumplings (6 pieces for $15), Shanghai Scallion Oil Noodle ($10.50), and Mushroom Garlic Broccolini ($12). The Pork Chop Fried Rice came with an egg-forward fried rice and a crispy pork chop with strong notes of five spice. The Mini-Pan Fried Pork Dumplings nicely married textures, blending the crispy pan-fried wrapper/skirt with the warm soup. The Shanghai Scallion Oil Noodle had chewy noodles covered in a light, refreshing blend of oil and soy sauce. And, the Mushroom Garlic Broccolini had good flavor thanks to the combination of perfectly cooked ingredients.
In general, we felt that the price-to-portion ration was on the higher side, especially when looking at the menus of other branches on the mainland. For instance, in Bellevue, Washington, you get 8 pieces of Chicken Xiaolongbao or Mini Pan-fried Pork Dumplings--rather than the 6 pieces--for the same prices we're paying in Hawaii! While I understand that adjustments need to be made based on each locality, it doesn't feel great to pay a markup on items that will inevitably go up in the future.
Yelp page
The hype is very real! We talked all things @supremedumplings with @kellishiromabraiotta on our last episode of Local Flavor Friday, and they are officially open at @alamoanacenter🥟 Reservations are booked through July 4, but if you’re feeling lucky, you might just score a walk-in spot👀 Definitel...
Instagram / TikTok 新动态
The hype is very real! We talked all things @supremedumplings with @kellishiromabraiotta on our last episode of Local Flavor Friday, and they are officially open at @alamoanacenter🥟 Reservations are booked through July 4, but if you’re feeling lucky, you might just score a walk-in spot👀 Definitel...
Open original