They have a problem with their HVAC system. There is an incredibly loud fan noise whooshing through the restaurant. The waiter couldn't hear us when we ordered, we had to shout at each other to be heard. We stuck it out and had headaches by the time we left. The food was pretty good, but they really need to figure out their noisy vent problem. They were on soft opening, so hopefully they figure it out before full opening.
Yelp pageRedmond Town Center 店长周报
数据窗口:西海岸时间 2026-06-22 至 2026-06-28。用于店长复盘本周口碑、员工提及和需跟进事项。
本周店长重点
- 本周有 1 条低星/需回复评论,需要确认是否已回复并内部复盘。
- 本周有 3 条员工正向提及,建议在门店例会中表扬。
- 本周没有明显集中抱怨点。
每日变化
员工提及
Catlin:服务员Catlin非常友好,服务态度积极。证据:“Our server Catlin was super friendly”
员工:评论提到员工,服务体验正向。证据:“The staff was friendly and attentive and the ambiance is warm and welcoming.”
服务员:评论提到服务员,服务体验中性。证据:“The waiter couldn't hear us when we ordered, we had to shout at each other to be heard.”
低星/需回复评论
主要反馈与建议
主要反馈点
本周没有明显集中抱怨点。
建议动作
- 本周有低星评论,建议确认平台回复状态,并在门店例会复盘事实经过。
- 本周被点名表扬的员工建议及时公开表扬,强化正向服务动作。
Google / Yelp 新增评论

Very happy that the Redmond location finally opened! Went as a party of 6 during soft opening; the food was great and services were excellent! Sophia was very friendly and attentive during our entire visit. Thank you so much and will certainly be back in the future!
Original review
Good dumplings. The shrimp and pork xiaolongbao were delicious; the spicy pork wonton were not bad. One XLB and one wonton together add up to a good meal size.
Original review
Not only was the food absolutely amazing and blew my mind. Our server Catlin was super friendly and as a business owner somebody that I would love to have working for me with customer interaction. Way to go what an excellent place to dine.
Original review
该用户只留下了星级评分。
Original review
Great new dumpling restaurant in Redmond Town Center! The food was fresh and delicious; I especially liked the spicy shrimp and pork wontons and the honey walnut shrimp. There are so many more dishes that I want to try so I will be going back there soon. The staff was friendly and attentive and the ambiance is warm and welcoming. One of the best dumpling restaurants in the area!
Original review
该用户只留下了星级评分。
Original reviewThey have a problem with their HVAC system. There is an incredibly loud fan noise whooshing through the restaurant. The waiter couldn't hear us when we ordered, we had to shout at each other to be heard. We stuck it out and had headaches by the time we left. The food was pretty good, but they really need to figure out their noisy vent problem. They were on soft opening, so hopefully they figure it out before full opening.
Yelp pageInstagram / TikTok 新动态
本周无新增 Instagram / TikTok 动态。